Code of Conduct
Members of BFPDA recognise the need to promote high professional standards within the industry when dealing with customers, suppliers and competitors.
A condition of membership of BFPDA is that each company signs a strict undertaking to promote those high standards. The Code of Conduct ensures that customers are dealing with member companies which have committed themselves to quality and customer care. The Code states...
In Relation to our Customers and Users:
To represent our products and services fairly and honestly, in advertising and promotional activity, so that no one may be deceived as to their nature, quality or fitness for purpose or confuse such products with the goods of another.
Not to make false representation or claim that our products or services have received a designated endorsement or approval or conforms to stated standards or specifications.
Not to publish or circulate any price list or sales terms which are not clear, correct and adequate or which might tend to confuse or deceive customers.
To educate the buyer of our products and to promote the use of fluid power products and systems without misrepresenting their advantages and disadvantages.
In Relation to our Suppliers:
To represent our suppliers faithfully and honestly and through fair dealings to promote our mutual business interests.
In Relation to our Competitors:
To engage in proper and ethical standards when soliciting business without publishing false or disparaging statements concerning a competitor or his products.
To compete with fairness and honesty, seeking business on merit and service and to seek by open and intelligent co-operation with our competitors to lawfully increase our efficiency and service to our customers.
Within our Company:
To thoroughly understand the nature and scope of our operations, products and conditions within our industry so as to ensure permanence and continuity.
To conduct our affairs at all times in a manner that is compatible with the public interest and the principles of BFPDA and BFPA.
Not to engage in any activities which could bring discredit to the BFPDA or the BFPA or the industry it represents.
To further the products and methods of fluid power techniques through continuing research, development and training.
To adhere to the Articles of BFPDA and to foster and promote the maintenance of fair competitive conditions within the fluid power industry.
To clearly specify which published technical and commercial standards are accepted by the company and to ensure adherence to those standards.
To ensure safe methods of working at the workplace and to promote and ensure safety in the application of fluid power in customers' applications.
To ensure that best possible environmental practices are introduced with consideration given to continuous improvement in managing environmental issues.